Patient advocacy and pursuit of coverage with all primary and secondary insurers
Most of the time, insurance coverage for your ambulatory infusion pump is straightforward and the claims process works smoothly. But if it doesn't, we can help. You're battling cancer - let us battle the red tape.
With one quick call to us, we can gather the information we need to ‘chase down' coverage with your primary or secondary insurers. We're "in-network" in over 160 health plans covering 125 million+ lives - and have experience, expertise and contacts with virtually every insurer in the US, including Medicare. We can do the phone work and make things easier on you if you are having problems with a claim from InfuSystem.
Sometimes, we can even resolve calls instantly. Insurer's Explanation of Benefits (EOB's) confuse a lot of patients. Our InfuEase insurance advocacy service provides a dedicated Patient Advocate who can explain everything to you in plain, simple English.
InfuEase provides calm and respectful answers to all ambulatory infusion-related insurance questions from a knowledgeable, experienced professional. All InfuSystem patients can access InfuEase at no additional cost or fee.
To speak with a Patient Advocate call 1-800-962-9656, M-F 8:00am - 5:00pm ET.
InfuEase Highlights
- Insurance knowledge and expertise that allows you to focus on getting well
- Clarification of insurers "Explanation of Benefits" (EOB) statements
- Easy-to-understand explanations of covered services, networks, etc.
- Contact, follow-up and pursuit of coverage for your ambulatory infusion pump
- Calm and respectful answers to all pump-related insurance questions